Palmerston North’s Palmfeild Motors has been named the Mazda Dealer of the Year for 2016.
In recognising Mazda’s Supreme Dealer, all areas of the dealership’s operation are assessed including vehicle and parts sales, service department performance, customer satisfaction results and overall franchise representation.
Andrew Clearwater, Managing Director, Mazda New Zealand believes the team at Palmfeild Motors exemplifies what it means to deliver a fantastic Mazda customer experience.
“Rob Ryan and his team are committed to delivering outstanding results in all areas of the business. They go above and beyond to ensure their customers receive exceptional levels of service which is highlighted by the number of customers who return to buy their next Mazda vehicle.”
Dealer Principal, Rob Ryan, says the award is recognition of all the hard work and dedication that the Palmfeilds team puts in every day, and every one of them should be very proud of the role they have played in enabling the Dealership to be recognised as Mazda Dealer of the Year.
“Our team is passionate about the Mazda brand and the exceptional offering we have for our customers, and we are honoured to receive this award for the first time.”
Palmfeild Motors have also achieved awards for excellence in market share and new vehicle sales performance for the year of 2016.
The Mazda network is divided into three groups for the awards: Metropolitan, Provincial and Rural Dealers. The top two scoring dealerships in each group become Dealer Performance Award winners, and the top scoring overall dealership from this finalist group is named Mazda Dealer of the Year.
Other Mazda Dealer Performance winners include; South Auckland Motors, Blackwells Mazda (Christchurch), Ultimate Motor Group (Mount Maunganui), Wanganui Motors, and McKendry Mazda (Blenheim).