Roadside Assistance 


Roadside Assistance 


Mazda On Call Roadside Assistance

If something goes wrong when you're travelling - or even while you're still in your driveway! - then we're here to help.

Mazda On Call is a Roadside Assistance programme available to Mazda owners 24-hours a day, 7 days a week, 365 days a year. So, if you run out of fuel, lock your keys in the car or simply forget how to programme the stereo, all you need to do is call us on 0800 800 626. Our support centre are ready to help out with any mechanical, medical advice you might need. With Legal advice we can transfer the caller to their legal advisor.

Plus, if it's hands-on assistance you need, our network of service providers can arrange anything from a locksmith to five litres of fuel delivered to your vehicle, anywhere in New Zealand.

What's Included


If there’s a battery problem, we’ll test, jump start or coordinate a replacement.

Full Terms and Conditions

What's Included?

Flat Batteries

If there’s a battery problem, we’ll test, jump start or coordinate a replacement.

Emergency fuel

If your fuel runs out, we’ll provide you with 5 litres of fuel.

Flat tyres

If you have a flat tyre, we’ll replace it with your spare, or if need be transport you to a repair facility. 

Lost or locked keys

If you’ve lost or locked your keys, we’ll attempt a retrieve, arrange a replacement or transport your vehicle to an authorised repairer.


If you’ve broken down, we’ll transport your vehicle to the nearest Mazda Dealership or a designated location within 50km.

Accident Coordination

Following an accident, we’ll coordinate towing, provide advice and if required coordinate alterative transport.