From time to time there may be a need to update your vehicle outside of the normal service schedule.
The vast majority of these updates are non-urgent modifications designed to make your Mazda run even smoother. If you own a New Zealand new Mazda vehicle that requires a modification, Mazda New Zealand or an authorised Mazda dealer will contact you via our data records.
Occasionally we may also have an urgent need to recall your vehicle due to a safety issue. If you own a New Zealand new Mazda vehicle that must be recalled, Mazda New Zealand or an authorised Mazda dealer will contact you immediately. If you own an imported Mazda vehicle and a safety recall is applicable, Mazda New Zealand will request the relevant owner information from Land Transport New Zealand so Mazda New Zealand or an authorised Mazda dealer can contact you.
All safety recall work on your vehicle (both parts and labour) will be carried out free of charge at your nearest Mazda dealer.
If you would like to check if there is a current safety-related recall on your vehicle, please type in your vehicle chassis (VIN) number into the appropriate box (here)
When enquiring about an imported Mazda vehicle please use the Japanese VIN Number e.g. BJFW100213. You CANNOT use the 17 digit VIN number issued by LTNZ e.g.7A8C10H0707100213
If you have any questions, or require further information, please call our toll free number 0800 800 626 or contact your local Mazda dealer.